CUSTOMER CANCELLATIONS
Contact our office as soon as possible and provide the customer name, confirmation number, and event date.
Jumpingwithus LLCPARTY & EVENT RENTALSCancellation Policy
Cancellation requests, deposits, credits, rescheduling, and company-initiated cancellations.
Cancellation PolicyHelpful information for a safer, easier, more exciting event.
DEPOSITS AND CREDITS
Deposits are non-refundable. When permitted by the rental agreement, an eligible deposit may be kept as a credit toward a future rental used within one year.
RESCHEDULING
Date changes depend on equipment and delivery availability. Contact us early so we can help find a replacement date.
SAME-DAY CANCELLATIONS AND NO-SHOWS
Same-day cancellations, denied delivery access, and no-shows may remain responsible for charges stated in the signed rental agreement.
COMPANY-INITIATED CANCELLATIONS
If we cannot fulfill an order because of an equipment or operational issue, we will explain the available rescheduling, credit, or refund options.
WEATHER CANCELLATIONS
Weather decisions follow the Weather Policy. Once equipment is delivered or installed, rental charges are generally not refundable because of later weather changes.
NEED HELP?
Call 706-318-7289 or 706-436-9757. Your signed rental agreement controls the exact terms for your order.
Need more help?
Let’s make your event amazing!
Call 706-318-7289 or 706-436-9757
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